To track your order, follow these steps:

1. Check the Confirmation Email: Check your inbox for the order confirmation email. There you will find details about the shipping status and a tracking number if one has been provided.
2. Use the Tracking Number: If you have a tracking number, go to the carrier's website indicated in the confirmation email (for example, DHL, Correos, UPS) and use that number to track your order in real time.
3. Contact Customer Service: If you do not have the tracking number or if you are having trouble tracking your order, send an email to help@behermetic.com with the following information:

Our customer service team will review the status of your order and provide you with the most up-to-date information. We appreciate your patience while we resolve any issues.

We are sorry to hear that you have a problem with your order. To resolve it as quickly as possible, please follow these steps:

1. Verify Order Information: Review your order confirmation to ensure that all information (such as product, shipping address, etc.) is correct.
2. Check Order Status: If you have a tracking number, check the current status of your order for any updates on its shipment.
3. Contact Customer Service: Send an email to help@behermetic.com with the following details:

Our customer support team will review your case and get back to you to resolve the issue as soon as possible. We appreciate your patience and are here to help.

To find the tracking number for your order, follow these steps:

1. Confirmation Email: Please review your order confirmation email. The tracking number is usually included in the confirmation email you receive once your order has shipped.
2. User Account: If you have created an account in our online store, log in to your account and go to the Orders section. There, you will find the history of your orders and, for the corresponding order, the associated tracking number.
3. Shipping Email: Once your order has shipped, you will receive an email with the tracking number and the link to track your package.
4. Customer Service: If you can't find the tracking number through the above methods, you can contact our customer service at help@behermetic.com . Please provide your order number and they will help you locate the tracking information.

If you have any other questions or need further assistance, please feel free to contact us.

If you would like information on how to become a Be Hermetic distributor, please send an email to help@behermetic.com with the following information:

• Full Name
• Quantity of items you are interested in distributing
• Contact information

We will contact you as soon as possible to provide you with all the information you need.